A clear process, from first
enquiry to final handover
No black boxes. Here’s exactly what working with XONIPO looks like — for new projects and for ongoing maintenance.
Established 1999
300+ Projects Delivered
ISO 9001:2015 Certified
Approved by Local Authorities
Starting a new project
We make the design process effortless so you can enjoy the results.
1
Enquiry & first contact
You reach out, and our sales team responds to understand what you need.
2
Scope discovery.
We work with you to define exactly what needs to be delivered.
3
Quotation
We provide a clear, itemised quote based on the agreed scope.
4
Review & alignment
You review the quote and we align on terms until it’s right for both sides.
5
Confirmation & work order
Once the final quote is agreed, a system work order is generated before any work begins.
6
Delivery & handover
We execute the scope to standard and hand over clean, on schedule.
Requesting maintenance
We make the design process effortless so you can enjoy the results.
1
You report the issue
Call us with any maintenance need across our service areas.
2
A technician is assigned
We allocate the right worker to the task straight away.
3
We coordinate & resolve
The technician coordinates with you directly and resolves most issues within 4 to 8 hours.